At Overloadtshirts , we are committed to delivering high-quality products. Please note that we do not accept returns or exchanges unless the product received is damaged
Important Conditions for Exchanges (Size Issues):
An unpacking video is mandatory to initiate an exchange for an item.
The exchange request must be made within 5 days of delivery.
The item must be returned in its original packaging.
We do not accept exchanges for items damaged due to customer mishandling.
Exchange Process for Damaged Goods:
Initiate Exchange: Contact our support team at overloadtshirts.com@gmail.com. with your order number, a description of the issue, and the unpacking video clearly showing the damage.
Review: Our team will assess your request and respond within 2 business days.
Replacement: Once we receive and inspect the returned item, we will process a replacement.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
